Frequently Asked Questions

We’re many people’s first experience with a THC-infused seltzer. So questions are a good thing. Here’s our answers to the most common ones.

Product Questions

Like your favorite refreshing, fruit-forward seltzer, with none of the alcohol bite or strange floral aftertaste common to some edibles.

WYNK was created to be subtler and faster-acting than an edible. Whereas an edible can take up to two hours to kick in, with WYNK you’ll feel a light, focused buzz balanced with the mellowness of the CBD in about 10-15 minutes.

This gives you better control over your high, which will also subside faster—after about 90 minutes. Plus, zero alcohol means you can put the hangover dread to bed.

Nope. Just expect a light, bubbly buzz. THC and CBD impact everyone differently, so we recommend starting with one can and working your way up from there.

Edibles and drinkables are often made with a distillate of pure THC oil. This THC oil is made through a cannabis purification process that removes things like waxes, sugars, and other plant material. This purification process ensures products don’t taste or smell bitter—a common problem with homemade edibles—but it also removes terpenes, the compounds that drive the specific effects from Indica or Sativa strains.

Now, you may be asking yourself, “How can an edible be classified as Sativa or Indica when it uses oil that doesn’t have terpenes profiles?”

We thought you’d never ask.

While some companies may add back synthetic or cannabis-derived terpenes to deliver the characteristics of these strains, no research proves that our bodies can absorb terpenes when ingested. In fact, the effects of cannabis will vary regardless of the method of consumption, even when products are made from the same strain. So with WYNK, you don’t have to worry about Indica or Sativa knowing that every sip is a celebration of the good stuff: pure THC.

WYNK is all about delivering a balanced high. So while the THC will get you high, the CBD delivers calm, chill vibes.

For those interested in the nerdier answer: THC binds with cannabinoid receptor type 1 in the brain to produce a euphoric feeling.

By contrast, CBD binds very weakly to CB1 receptors and doesn’t have the same psychoactive effects as THC, though it is shown to help with anxiety and depression.

Everybody’s response to cannabis will be unique. If you’re newer to cannabis, we recommend starting slow with one can of WYNK and letting the buzz set in for about 10-15 minutes before deciding whether you’d like to reach for another.

No alcohol means you can take the edge off without taking the morning off. No headaches. No regrets. Just a light, social buzz that’s good any night of the week

You’ll only need a prescription in states where cannabis is legal only for medical use. 

We recommend consulting with your doctor before consuming cannabis while pregnant or breastfeeding.

WYNK sources the THC extract in its products from Open Book Extracts, a premium cannabinoid product manufacturer certified by NSF for Current Good Manufacturing Practice (cGMP). Open Book also holds an ISO 9001:2015 certification, is USDA certified organic, FDA registered, and registered with the North Carolina Department of Agriculture and Consumer Services (NCDACS).

We specifically chose Open Book because their products are traceable, compliant, and safe. All of Open Book’s products adhere to applicable state and federal regulations, and their food-grade manufacturing facility complies with the U.S. Food and Drug Administration’s (FDA) cGMP requirements.”

The WYNK available at the dispensary contains D9 THC, and so does the WYNK purchased online. However, there’s a slight difference in the source of D9 THC. The dispensary product uses D9 THC derived from marijuana, while the online product uses D9 THC derived from hemp. It’s worth noting that hemp plants and marijuana plants belong to the same cannabis species.

All our products, whether found at a dispensary, liquor store, or on our website, are crafted with ingredients from the cannabis plant and share the same active cannabinoid – D9 THC.

In essence, the WYNK you purchase at the dispensary is identical to the one available online. They share the same third-party tested quality, active ingredients, taste, and efficacy.

The WYNK you purchase on our website, as well as in liquor stores, bars, and restaurants in certain parts of the US, undergo independent and third-party testing by batch. These tests cover various aspects, including:

  • Cannabinoid (CBD and THC) levels
  • Microbials
  • Pesticides
  • Residual solvents
  • Heavy metals
  • Mycotoxins
  • Water activity
  • Foreign matter

Products are only released into commerce upon successful completion of a certificate of analysis (COA). Each WYNK product features a QR code directing consumers to, where they can access a COA for each specific product. Furthermore, all WYNK products carry an item-specific batch code and expiration date.

If you have any questions regarding how to interpret the information on your can, please don’t hesitate to send us a message!

Cannabis and alcohol can both induce a similar buzz, but they have different effects on our bodies.

When we consume beer, wine, or spirits, the alcohol quickly enters our bloodstream. Our liver metabolizes alcohol, processing about one drink per hour.

Consuming alcohol beyond this rate can lead to intoxication and the unpleasant side effects of a hangover.
On the other hand, THC drinks like WYNK offer a unique alternative to alcohol consumption. In low doses, THC beverages can provide a milder, more controlled buzz similar to alcohol, but without the negative effects associated with excessive drinking. THC drinks also offer a customizable experience, allowing users to adjust their dosage and tailor their high to their preference.
For the sake of comparison to the familiar form factor of drinking alcohol, we consider our 2.5mg cans of WYNK to be equivalent to a standard alcoholic drink in terms of THC dosage. Here is an infographic to help illustrate the comparison:

, cannabidiol drinks wynk thc water

Subscription Questions

Yes, you can cancel your subscription at any time before your next billing cycle. You will just access your Account > My Subscriptions > and click “Cancel” under the available Actions. You can also view the next payment cycle to see when you need to cancel by. 
  • First Sip of New Flavors: Get exclusive early access to taste our new and seasonal flavors.
  • Exclusive Specials: Dive into subscriber-only deals and promotions. It’s our way of saying thanks for being part of the WYNK family.
  • Free Shipping Protection by Route: Enjoy added peace of mind with protected shipping on every order, ensuring your WYNK arrives safe and sound.
  • Flexible Deliveries: Customize your order frequency, quantity, and schedule. Adjust, pause, or cancel anytime. Your WYNK, your way!
  • Easy Account Management: A few clicks is all it takes to manage your preferences and keep your subscription tailored to your taste.

Gift Card Questions

When ordering a gift card, you will be asked to enter the email for the person you are sending the gift card to. You will also be asked to specify the date the gift card will be sent. On that date, the gift card will be sent via email with a redemption code to be redeemed and used at checkout. If you are getting a gift card for yourself, you will get the gift card emailed to your email used on checkout, and it will also be available in your Account.

The gift card code will be entered at checkout. There is a specific field to redeem a gift card, where you will place the full code including the “gc-“.

Yes, you will need an account to redeem your gift card. You will be prompted to either login to your account, or register for a new account, when redeeming a gift card during checkout.

Redeeming your store credit at is easy and convenient. Follow these simple steps to apply your store credit to your purchases:

  1. Log In to Your Account:

    • Navigate to the top of our homepage and click on the Account button.
    • Use your email address associated with the original gift card purchase to log in.
  2. View Your Store Credits:

    • Once logged in, go to your account dashboard.
    • Select Store Credits from the options available. Here you can check your current store credit balance and manage additional gift cards.
  3. Apply Store Credit During Checkout:

    • Shop for your favorite products and add them to your cart.
    • Proceed to checkout when you’re ready to complete your purchase.
    • Look for the Apply Store Credit option beneath your cart total.
    • Enter the amount of store credit you wish to use and click Apply.
    • Your store credit will be subtracted from the total amount due.

Remember, our customer service team is always here to assist you if you encounter any issues or have further questions. Enjoy your shopping at!

Route Package Protection Questions

Route’s Green Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit while also protecting the planet. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Green Package Protection can be added during checkout.

Every time you add Green Package Protection to your order, Route donates to support an agroforestry initiative that removes CO₂ from the air and promotes a flourishing ecosystem.

You can also utilize the Route App to visually track all of your online orders in one place and easily file a claim with their team. Whether you’re tracking via the Route App or online Route’s real-time shipping updates keep you in the loop throughout every part of your delivery.

Purchased Route’s Green Package Protection and looking to file a shipping issue online? File here.

If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.

Need to file a claim? File here.

Refunds: When refunding an item, Route covers the subtotal, shipping, and taxes if the merchant has Automatic Issue Resolution enabled.

In both cases, the Route Premium cost will not be refunded.

Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping, taxes, and Route Shipping Protection.

Marked As Delivered (Stolen)

  • Claims will be reviewed no earlier than 5 calendar days and no later than 15 calendar days from when it was marked delivered.
  • Please note, some order issues may require a police report to be filed.

Stuck In Transit (Lost)

  • For domestic orders, claims will be reviewed no earlier than 2 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.
  • For international orders, claims will be reviewed no earlier than 20 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.


  • Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 15 calendar days from when it was marked delivered.

All of Route’s policies are listed here.

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